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SOLAR RAKYAT SABAH: Frequently Asked Questions

General Information
What is the SOLAR RAKYAT SABAH programme?

SOLAR RAKYAT SABAH is a programme that allows domestic consumers in Sabah to install solar PV systems on their residential premises primarily for self-consumption. Any excess energy generated can be exported back to the grid through a Net Energy Metering (NEM) mechanism to offset electricity bills.

How long is the SOLAR RAKYAT contract?

The contract for exporting excess energy remains in effect for a term of twelve (12) years from the commissioning date. After this period, the system will be registered for self-consumption only.

Who is eligible to apply?

You can apply if you are a Domestic Category consumer (occupying a private dwelling not used for business) of Sabah Electricity (SE). You must either be a new consumer, an existing consumer who has not participated in previous solar programmes (existing consumers wishing to convert must cancel their current solar programme before applying for Solar Rakyat), or an existing NEM 1.0 consumer.

What are the capacity limits for my solar PV system

The maximum capacity is determined by your electricity supply type: 

  • Single Phase: Up to 5 kWac.

  • Three Phase: Up to 10 kWac.

What types of installations are allowed?

Only PV panels mounted on the rooftop or porch of the building within the same premise are permitted. Ground-mounted installations are strictly prohibited.

How do I apply for the programme?

All applications must be submitted through the ECoS Energy Information System (EEISy) online platform. You must appoint an ECoS-registered Electrical Contractor with Class PV (Grid-Connected) [ECCPV (GC)] to manage and submit the application on your behalf.

Are there any application fees?

No fee is charged for the application submitted to the Commission. However, the consumer is responsible for all costs related to equipment, installation, and the bi-directional meter.

How long does the approval process take?

ECoS will notify applicants of the outcome within fourteen (14) working days of receiving a complete submission. If approved, a SOLAR RAKYAT Approval to Install (SRATI) will be issued.

What happens after I receive approval (SRATI)?

You must commence installation within three (3) months from the date of approval. Failure to do so will result in the application being deemed withdrawn or cancelled.

Can I install a battery storage system (BESS)?

Yes, you may install a BESS, but it must be configured strictly for self-consumption. Energy from the battery is not permitted to be exported to the grid, and your inverter must be capable of enforcing this mode.

What kind of meters will be installed?

A bi-directional meter (supplied by the Distribution Licensee) will replace your standard meter to measure both imported and exported energy. You are also required to install and maintain a PV meter to measure the total energy produced by your solar system.

When can I officially start using my solar system?

You can only begin operation once the Commission issues a SOLAR RAKYAT Approval to Operate (SRATO). This is issued by ECoS after your contractor performs Testing & Commissioning (T&C) and uploads the necessary reports to the EEISy portal.

How is my electricity bill calculated?

Your bill is calculated based on Net Energy: 

Net Charge (RM)

=

(Imported Energy × Rate)

(Exported Energy × Rate)

The credit for exported energy is based on the prevailing gazetted energy rate for domestic consumers.

What happens to my excess energy credits?

Credits can roll over for a maximum of 12 months within a Settlement Period (running from January 1st to December 31st). Any credits remaining at the end of the Settlement Period are forfeited and cannot be claimed as cash.

What happens if I sell my house?

The new owner can apply to continue the SOLAR RAKYAT programme for the remaining duration of the 12-year term. A new contract must be signed between the new owner and the Distribution Licensee.

Can I transfer my energy credits to another account?

 No, credits are non-transferable to other accounts or third parties.

How do I terminate my participation?

You must provide three (3) working days' written notice to the Distribution Licensee. Upon termination, any remaining credits in your account will be adjusted to zero without compensation.

How can my solar PV system be financed?
  1. The application form lists several financial models for the installation:

  • Outright/Direct Purchase.

  • Bank Loan.

  • Solar Leasing

  • Solar Power Purchase Agreement (PPA).